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June 24, 2024Bengaluru Jeweler Polishes Skills with Knest LMS
A famous jeweler from Bengaluru, distinguished by their legacy and artistry, is establishing a new benchmark for staff development. They understand that success in today's industry requires both diversified skill sets and great service.
An Unexplored Jewel in Their Toolbox: Knest LMS
Over 350 employees, including both local talent and those servicing foreign consumers, have been empowered by Knest LMS since 2020. They take a variety of classes that are in line with the business objectives of the jeweler.
Beyond Jewels: Creating a Well-Rounded Staff
Though it is also included, Knest LMS extends beyond diamond identification. It provides a comprehensive educational experience that highlights essential elements for achievement, like:
- Mastering the skills of effective communication, teamwork, and leadership promotes a positive work environment.
- Multilingual Communication: Being fluent in English facilitates communication and opens doors to new clientele.
- Diamond Identification & Grading: In this field, knowledge of gemstones and their characteristics is crucial.
- Professional Selling Skills: The development of a company's sales force is essential.
- Body Language & Etiquette: Effective body language communication is a part of professionalism.
The Four Cs of a Diamond: A diamond's cut, clarity, color, and carat weight are essential to understanding.
- Finishing Techniques, Manufacturing Processes, and Gem-Setting Styles: Understanding these fields increases overall proficiency.
- Outcomes That Are More Brilliant Than Before
The alliance has produced remarkable outcomes.
- Over 12,000 Courses Completed: This impressive figure showcases the jeweler's unwavering commitment to fostering a culture of continuous learning for its entire workforce.
- 11,000+ Learning Hours: This dedication is further emphasized by the sheer volume of learning hours invested, demonstrating the company's prioritization of employee development.
- Diverse Skill Development: Workers across the organization have acquired a broad range of competencies, from exceptional customer service to in-depth gemology knowledge.
The Benefits of Learning Go Beyond Data
The effects extend beyond the numbers. Employee knowledge has increased thanks to Knest LMS, which has enhanced decision-making, problem-solving, and customer service. Ongoing education also boosts morale and job satisfaction.
Creating the Future of Bengaluru, One Course at a Time
